Your dealership will not be powerless following the Coronavirus (COVID-19) outbreak. The economy may be weak however, your business can still make sales and generate revenue for services. The pandemic may have created the idea of social distancing, but some aspects of it are here to stay. Your customers are now going to be expecting you to offer them the option to conduct business at the convenience of their home.You may wonder, how can we meet the new demands of our customers? Read on to find the answers.NTERACT(tm) is a suite of dynamic website features included on TEXT2DRIVE(tm) that encourage customers to engage with your sales and service staff. It delivers to them the information and communication they require, at the time they'd like it, and in the manner they prefer to get it.You receive an alert in real time when a user uses one of the features. Each interaction is archived within the TEXT2DRIVE interface. This allows managers to view reports and make any needed improvements to maximize customer engagement and make employees accountable.
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